DeepAI : Customer Support Specialist

DeepAI - Customer Support Specialist - Remote - Contract - $15–$25/hr

DeepAI is an all-in-one creative AI platform: generate images, edit photos, chat with AI (web browsing, voice), create videos and music, all in your browser. We focus on accessibility, affordability, and fun.

The role:

Provide friendly, responsive customer support via chat and email
Help users with account issues, billing, and product questions
Troubleshoot basic technical problems and escalate complex issues
Collect user feedback and share with the team
Maintain clear documentation for common support topics

You:

1+ year experience in customer support or a related field
Excellent written communication skills
Tech-savvy and comfortable learning new software
Patient, empathetic, and detail-oriented
Bonus: Experience with SaaS products, basic troubleshooting, remote work

Team: 10 people, work directly with founders. Fun, creative culture.

Compensation: Usually hourly, $15–$25/hour depending on experience.

TO APPLY: Email team@deepai.org with your resume, a short note on your experience, and mention HN.

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